Shipping policy
SHIPPING POLICY
At Peyora, we’re committed to delivering your order safely and as quickly as possible. Here’s everything you need to know about our shipping timelines and process.
Processing Time
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During Sale Periods: Orders are processed within 3–4 business days
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On Regular Days: Orders are processed within 2–3 business days
(Excludes weekends and public holidays)
Once your order is shipped, you’ll receive a confirmation notification.
Shipping & Delivery Time
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During Sale Periods: Delivery typically takes 8–10 business days
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On Regular Days: Delivery typically takes 7–8 business days
Order Tracking
As soon as your order is shipped, you’ll receive a tracking link via email, so you can follow your package every step of the way.
Delays & Support
While we always aim for timely delivery, delays may occasionally occur due to factors beyond our control (such as logistics or weather conditions).
For any shipping-related queries, feel free to reach out to us at:
📧 support@peyora.com
Shipping Address Changes
If you need to update your shipping details, please contact us as soon as possible.
We can only make changes before your order has been shipped.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with:
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Your order details
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Clear photos (if applicable)
Our team will assist you at the earliest.
Order Cancellation
Orders can be cancelled within 3 hours of placement.
Once shipped, orders cannot be cancelled.
Order Fulfillment & Changes
Once an order has been fulfilled or shipped:
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Address or contact number changes may not be possible
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Any required redirection may incur additional charges
We recommend reviewing your details carefully before placing your order.